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Refunds & Exchanges

We will happily exchange/refund the item provided the item is in the same condition as we sent it out. Return shipping cost is the responsibility of the buyer. All refunds will be made upon receiving the item.
To request a refund/exchange, contact us through Knittles Etsy Store or email handcrafted@knittles.ca

Shipping

We ship from Canada. We would love to see our items touch every corner of the globe, so we will ship worldwide!

Custom Work

We love to do custom orders, so don't be shy. If there is a design in our store that strikes your fancy, but is not listed in your size or you'd like a different colour, a similar item can be made to order in your size.
To request a custom order, contact us through Knittles Etsy Store or email handcrafted@knittles.ca

Copyright Policy

All images, patterns & designs seen on this website or purchased through our store are subject to copyright. When you purchase the pattern from Knittles, the pattern and the items made from them are for personal use only and not for resale. We are open to licensing inquiries: handcrafted@knittles.ca